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EK-2400 Series

  • 23.8" True Flat PCAP Multi Touch Display
  • Easy Maintenance Design
  • Support Floorstand and CounterTop Configurations
  • Support Variety of Kiosk Peripherals
  • Reversible Printing Function
Compare
  • EK-2410
  • EK-2432
  • EK-2450
  • EK-2452
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  • EK-2410
  • EK-2432
  • EK-2450
  • EK-2452

EK-2400 Series Overview

 

Sophisticated and Elegant Design

With its sleek, intelligent and attractive design, the Mercury EK-2400 Series not only attracts customers’ attention, but also delivers uncompromised performance.

Perfect Fit for Any Business

Offering choices of floor-standing or counter-top, the Mercury EK-2400 Series is suitable for any self-service application and gives your business a competitive advantage.

Seamlessly Integrated

With integrated peripheral options including NFC/RFID reader, 2D scanner, and a bracket for EMV payment devices, the Mercury EK-2400 Series is able to handle daily self-service applications.

 

 

Simple Access

Crafted for single-user assembly, ease of maintenance, cable management and component replacement, the Mercury EK-2400 Series reduces downtime and costs of deployment and service, thus enhances a better customer experience.

Reversible Printing Function

A special printer driver that allows the printout to be printed from bottom to the top, so the printout is facing the user in the right direction, instead of the other way round with the traditional printing. This seemingly small touch can greatly enhance the user experience.
 

Specification

System Configuration EK-2410EK-2432EK-2450EK-2452
Processor Rockchip RK3399, Dual-core Cortex A72 up to 1.8GHz + Quad-core Cortex A53 up to 1.4GHz Intel Elkhart Lake Celeron J6412, up to 2.60 GHz, 1.5M Cache Intel KabyLake-U i3-7100U, up to 2.640 GHz, 3M Cache;
Intel KabyLake-U i5-7300U, up to 3.50 GHz, 1.5M Cache
Intel Tiger Lake UP3 Core i3-1115G4E, up to 3.90 GHz, 6M Cache;
Intel Tiger Lake UP3 Core i5-1145G7E, up to 4.10 GHz, 8M Cache
System Memory DDR4 4GB DDR4 SO-DIMM slot x 1, max. 16GB DDR4 SO-DIMM slot x 1, max. 16GB DDR4 SO-DIMM slot x 1, max. 32GB
Storage Device 32GB eMMC + microSD slot x 1 M.2 connector x 1 (support SATA signal only) M.2 connector x 1 (support SATA signal only) M.2 connector x 1 (support SATA signal only)
Intel vPro Support N/A N/A Yes. depends on processor Yes, depends on processor
TPM Support N/A TPM 2.0 Optional TPM 2.0
Power Supply 12V/60W x 1 + 24V/60W x 1 12V/60W x 1 + 24V/60W x 1 12V/60W x 1 + 24V/60W x 1 12V/60W x 1 + 24V/60W x 1
OS Support Android 9.0*
Android 10.0 with GMS
Windows 10 IoT LTSC
Windows 11 IoT GAC
Windows 10 IoT LTSC Windows 10 IoT LTSC
Windows 11 IoT GAC
I/O Expansion
Serial Port RJ50 x 2, 5V/12V support on all COM ports DB9 x 1 + RJ50 x 2, 5V/12V support on all COM ports DB9 x 1 + RJ50 x 2, 5V/12V support on all COM ports DB9 x 1 + RJ50 x 2, 5V/12V support on all COM ports
Standard USB Port USB 3.0 x 1 + USB 2.0 x 5 USB 3.0 x 2 + USB 2.0 x 6 USB 3.0 x 2 + USB 2.0 x 6 USB 3.0 x 4 + USB 2.0 x 4
OTG USB Micro-USB x 1 N/A N/A N/A
Display Port HDMI x 1 HDMI x 1 HDMI x 1 HDMI x 1
LAN Port 10/100 Mb x 1
10/100/1000 Mb x 1
10/100/1000 Mb x 2 10/100/1000 Mb x 2 10/100/1000 Mb x 2
Audio Internal 3W speaker x 2 Internal 3W speaker x 2 Internal 3W speaker x 2 Internal 3W speaker x 2
Expansion Slot N/A M.2 x 1 M.2 x 1 M.2 x 1
Display & Touch
LCD 23.8" 23.8" 23.8" 23.8"
Resolution 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080
Touch True-flat PCAP touch with multi-touch support True-flat PCAP touch with multi-touch support (IP65 on front panel) True-flat PCAP touch with multi-touch support True-flat PCAP touch with multi-touch support
Dimension
Dimension(W x D x H in mm) Landscape countertop: 395 x 395 x 550
Landscape floor-standing: 500 x 500 x 1325
Portrait countertop: 395 x 395 x 802
Portrait floor-standing: 500 x 500 x 1576
Landscape countertop: 575 x 395 x 601
Landscape floor-standing: 575 x 500 x 1377
Portrait countertop: 395 x 395 x 802
Portrait floor-standing: 500 x 500 x 1576
Landscape countertop: 575 x 395 x 601
Landscape floor-standing: 575 x 500 x 1377
Countertop version (Portrait): 395 x 395 x 804
Floorstanding version (Portrait): 500 x 500 x 1576
Countertop version (Landscape): 540 x 395 x 596
Floorstanding version (Landscape): 540 x 500 x 1370
Weight(N. W. in kg) Countertop: 18.8
Floor-standing: 31
Countertop: 23.2
Floor-standing: 35.4
Countertop: 23.2
Floor-standing: 35.4
Countertop: 23.2
Floor-standing: 35.4
Environmental
Operating Condition 0°C - 40°C, 20%RH - 90%RH 0°C - 40°C, 20%RH - 90%RH 0°C - 40°C, 20%RH - 90%RH 0°C - 40°C, 20%RH - 90%RH
Storage Condition -20°C - 70°C, 10%RH - 90%RH -20°C - 70°C, 10%RH - 90%RH -20°C - 70°C, 10%RH - 90%RH -20°C - 70°C, 10%RH - 90%RH
Standard Components
Status Indicator N/A N/A N/A N/A
Proximity Sensor 1. Range from 45cm ~ 80cm (for dark color object)
2. Range from 45cm ~ 150cm (for light color object)
1. Range from 45cm ~ 80cm (for dark color object)
2. Range from 45cm ~ 150cm (for light color object)
1. Range from 45cm ~ 80cm (for dark color object)
2. Range from 45cm ~ 150cm (for light color object)
1. Range from 45cm ~ 80cm (for dark color object)
2. Range from 45cm ~ 150cm (for light color object)
Camera Module 1MP wide angle camera 1MP wide angle camera 1MP wide angle camera 1MP wide angle camera
Printer Module 3" thermal printer w/auto cutter, 200 mm/sec (max.) 3" thermal printer w/auto cutter, 200 mm/sec (max.) 3" thermal printer w/auto cutter, 200 mm/sec (max.) 3" thermal printer w/auto cutter, 200 mm/sec (max.)
Optional Components
Status Indicator (Optional) RGB Color LED Indicator RGB Color LED Indicator (for portrait mode only) RGB Color LED Indicator (for portrait mode only) RGB Color LED Indicator (for portrait mode only)
Scanner Module 2D barcode scanner 2D barcode scanner 2D barcode scanner 2D barcode scanner
EMV Payment Device Bracket Support Custom bracket support for various EMV payment devices
(Posiflex does not sell the EMV payment devices, but can provide bracket support with an additional charge)
Custom bracket support for various EMV payment devices
(Posiflex does not sell the EMV payment devices, but can provide bracket support with an additional charge)
Custom bracket support for various EMV payment devices
(Posiflex does not sell the EMV payment devices, but can provide bracket support with an additional charge)
Custom bracket support for various EMV payment devices
(Posiflex does not sell the EMV payment devices, but can provide bracket support with an additional charge)
MSR N/A N/A N/A N/A
Fingerprint Sensor Optical type Optical type Optical type Optical type
NFC/RFID Reader Support ISO/IEC 14443-A&B (MIFARE), JIS x 6319-4 (Felica), ISO/IEC 15693, NFC protocols - tag read/write (ISO/IEC-18092) Support ISO/IEC 14443-A&B (MIFARE), JIS x 6319-4 (Felica), ISO/IEC 15693, NFC protocols - tag read/write (ISO/IEC-18092) Support ISO/IEC 14443-A&B (MIFARE), JIS x 6319-4 (Felica), ISO/IEC 15693, NFC protocols - tag read/write (ISO/IEC-18092) Support ISO/IEC 14443-A&B (MIFARE), JIS x 6319-4 (Felica), ISO/IEC 15693, NFC protocols - tag read/write (ISO/IEC-18092)
4G / LTE Communication N/A Support selected bands & countries with full SIM slot (mini-PCIe module) by request Support selected bands & countries with full SIM slot (mini-PCIe module) by request Support selected bands & countries with full SIM slot (mini-PCIe module) by request
PowerGuard N/A N/A N/A N/A
Payment Handling for Pedestal PT-200BC N/A N/A N/A N/A
Payment Handling for Pedestal PT-300 N/A N/A N/A N/A
Payment Handling for Pedestal PT-500 N/A N/A N/A N/A
WiFi USB dongle (cannot coexist with 4G/LTE) M.2 WiFi/BT module USB dongle (cannot coexist with 4G/LTE) M.2 WiFi/BT module (cannot coexist with 4G/LTE)
Note Google Play services is not supported by this device. - -
*product specifications and model configurations are subject to change and may vary by global region.
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